Transferring your Domain Name

Before proceeding with the Transfer, you are advised to first check the following:

• confirm if your domain name can be transferred. See details

• check if you require to obtain a Domain (Transfer) Secret or Authorization Code (known as Unique Domain Authentication ID (UDAI) for .NZ domain names) for your domain name prior to placing a Transfer request. See details

Domain Name Extension Specific Caveats 

Once you have confirmed the above, you may place a Transfer request for your domain name with VeoHost.Com.

Instructions for Customers

1. Login to your Customer Control Panel. See details

2. In the Menu, point to Manage Orders and then click Transfer Domain.

3. Now, enter the domain name you wish to Transfer.

   About Domain (Transfer) Secret Key/Authorization Code Requirement 

   Note

   • Domain Name Extensions for which the Authorization Code needs to be compulsorily provided at this stage:

     • .AU

     • .CA

     • .EU

     • .NZ

   • .ES domain names do not require a Domain (Transfer) Secret Key/Authorization Code.

4. Click the Transfer button.

5. By default, the Default Contacts and Default Name Servers set by you will be associated with the domain name. Click the icon to change the Contacts and Name servers -

   • Contacts: Click the Change Contact button. Then, you may select from the available list of Contacts or Add a New Contact by clicking the Add New button.

   • Name Servers: Click the Change NameServers tab and specify the Name Servers.

   Additional Information

   Default Contacts IDs and Default Name Servers Settings within the Customer Control Panel

6. Proceed with the Payment of the Invoice.

   Additional Information

   Paying for an Invoice

7. You need to provide the Domain (Transfer) Secret Key/Authorization Code from within your Control Panel.

8. 1. Login to your Control Panel, search for the domain name being transferred and proceed to the Order Information view. See details

   2. Provide the Domain (Transfer) Secret Key/Authorization Code and click the Submit button.

   Note

   The Domain (Transfer) Secret Key/Authorization Code can be submitted through the approval link or from within your Control Panel, within 30 days after the Transfer Order is placed. If the Authorization Code provided is incorrect, the transfer will not proceed - you will have to verify the code with the current Registrar, and submit the correct code from the approval link or the Control Panel.

9. Once the mail has been approved by the Registrant Contact and the Domain (Transfer) Secret Key/Authorization Code submitted, the Current Registrar will be notified regarding the transfer.

   The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name. If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under VeoHost.Com in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions 

Instructions for Resellers

1. Login to your Reseller Control Panel. See details

2. In the Menu, point to Products -> Domain Registration and then click Transfer.

3. Now, enter the domain name you wish to Transfer.

   About Domain (Transfer) Secret Key/Authorization Code Requirement 

   Note

   • Domain Name Extensions for which the Authorization Code needs to be compulsorily provided at this stage:

     • .AU

     • .CA

     • .EU

     • .NZ

   • .ES domain names do not require a Domain (Transfer) Secret Key/Authorization Code.

4. Click the Transfer button.

5. Enter the Username (Email Address) of the Customer, on whose behalf you wish to Transfer this domain name. If the Customer is new, you can Add the Customer, by filling the form given there.

6. By default, the Default Contacts and Default Name Servers specified by you will be associated with the domain name. Click the icon to change the Contacts and Name servers -

   • Contacts: Click the Change Contact button. Then, you may select from the available list of Contacts or Add a New Contact by clicking the Add New button.

   • Name Servers: Click the Change NameServers tab and specify the Name Servers.

   Additional Information

   Default Contacts IDs and Default Name Servers Settings within Customer Control Panel

   Default Name Servers Settings within Reseller Control Panel

7. Proceed with the Payment of the Invoice.

   Additional Information

   Paying for an Invoice

8. The Domain (Transfer) Secret Key/Authorization Code can be submitted by the Customer from within his Customer Control Panel.

9. 1. Login to the Customer Control Panel, search for the domain name being transferred and proceed to the Order Information view. See details

   2. Provide the Domain (Transfer) Secret Key/Authorization Code and click the Submit button.

   Note

   The Domain (Transfer) Secret Key/Authorization Code can be submitted through the approval link or from within the Customer Control Panel, within 30 days after the Transfer Order is placed.

10. Once the mail has been approved by the Registrant Contact and the Domain (Transfer) Secret Key/Authorization Code submitted, the Current Registrar will be notified regarding the transfer.

    The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name. If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under VeoHost.Com in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions