domorder

Domain Products

Transferring your Domain Name

Before proceeding with the Transfer, you are advised to first check the following:

  • confirm if your domain name can be
    transferred
    . See details

  • check if you require to obtain a Domain (Transfer) Secret or Authorization Code (known as Unique Domain Authentication ID (UDAI) for .NZ domain
    names) for your domain name prior to placing a Transfer
    request. See details

Domain Name Extension Specific Caveats 

Note
  • Once a .TEL domain name is Transferred to your account under , our system automatically assigns a new .TEL
    Hosting Control Panel and sends the login details to the Registrant Contact. This results in deletion of the .TEL Hosting Control Panel with the Losing (Old)
    Registrar
    .

    Hence, before initiating the Transfer of a .TEL domain name to , you need to create a
    backup (Anchor: backup-restore) of the data under the .TEL Hosting Control Panel
    with the old Registrar and download it to your local computer. Once the domain name has been transferred (to
    ), you may restore the data from within the .TEL Hosting Control Panel provided by
    .

  • Upon Transferring-In your .XXX domain name, the system will submit the Registrant's full name and email address as recorded in the Contact database to the .XXX Registry,
    so that the Registry may contact the Registrant to self-certify as a Member of the
    adult-community. See details

Once you have confirmed the above, you may place a Transfer request for your domain name with .

Instructions for Customers

  1. Login to your Customer Control
    Panel
    . See details

  2. In the Menu, point to Manage Orders and then click Transfer Domain.

  3. Now, enter the domain name you wish to Transfer and the Domain (Transfer) Secret Key/Authorization Code.

    About Domain (Transfer) Secret Key/Authorization Code Requirement 

    Note
    • Domain Name Extensions for which the Authorization Code needs to be compulsorily provided at this stage:

      • .AU

      • .CA

      • .DE

      • .EU

      • .NZ


    • .ES domain names do not require a Domain (Transfer) Secret Key/Authorization Code.

  4. Click the Transfer button.

  5. Select the various Contacts (Registrant, Admin, Technical & Billing Contact) for this domain name.
    You may select from the available list of Contacts or Add a New Contact.

    About Contacts 

    Note
    • In case of a .EU domain name, you need to select only the Registrant Contact. See details

    • In case of a .NZ domain name, you need to select only the Registrant Contact, since a .NZ domain name has only a Registrant Contact associated with it.

    • Unused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during domain name transfer.

      Additional Information

      Default Contacts

    By default, the Default Contacts and Default Name Servers set by you will be associated with the domain name. Click the icon to change the Contacts and Name servers -

    • Contacts: Click the Change Contact button. Then, you may select from the available list of Contacts or Add a New Contact by clicking the Add New button.

    • Name Servers: Click the Change NameServers tab and specify the Name Servers.

  6. Next, select the check box to agree to the associated Product Agreement(s).

    Note

    This is a mandatory action.

  7. Proceed with the Payment of the Invoice.

    Additional Information

    Paying for an Invoice

  8. After you have placed the Transfer Order, the Registrant Contact for the domain name will receive an e-mail from
    for the Transfer Authorization process, which needs to be approved within 5 days.

    Domain Transfer Authorization 

    Note
    • If the Registrant Contact does not approve the Transfer within 5 days, it is assumed that the Registrant Contact does not wish for the Transfer to complete and
      the Order is deleted in our system.

    • Upon placing a Transfer request for a .AU domain name, would be emailing the Registrant Contact
      for his approval.

    • To Transfer your .DE domain name to , you need to only provide your Domain (Transfer) Secret Key/Authorization Code.
      Once we get confirmation from the Registry that the Domain (Transfer) Secret Key/Authorization Code is accurate, the domain name is instantly transferred without the need of receiving
      additional confirmation from the Registrant / Administrative Contact, via email or FAX.

    • Upon placing a Transfer request for your .ES domain name to , the .ES Registry will email the Admin Contact listed in
      the Whois of the domain name. The Admin Contact must click the approval link within 10 days to confirm the Transfer. If the approval link is not clicked
      or the decline link is clicked, the domain name will continue being registered with the current Registrar.

    • Transfer of a .EU domain name does not involve seeking approval by the Registrant Contact through email/FAX. Once a Transfer request is initiated, the .EU Registry
      authenticates the Transfer through the provided Authorization Code and completes the Transfer instantly.

    • Transfer of a .NZ domain name does not involve seeking approval by the Registrant Contact through email/FAX. Once a Transfer request is initiated, the .NZ Registry
      authenticates the Transfer through the provided Unique Domain Authentication ID (UDAI) and completes the Transfer instantly.

      The Transfer of a .NZ domain name will result in generation of a new Unique Domain Authentication ID (UDAI). This process is implemented from a security perspective.

  9. After clicking the approval link in the Transfer Authorization email, the Registrant Contact needs to provide the Domain (Transfer) Secret Key/Authorization Code. Alternatively, you can provide the Domain (Transfer) Secret Key/Authorization Code from within your Control Panel:

    1. Login to your Control Panel, search for the domain name being transferred and proceed to the Order Information view. See details

    2. Provide the Domain (Transfer) Secret Key/Authorization Code and click the Submit button.

    Note

    The Domain (Transfer) Secret Key/Authorization Code can be submitted through the approval link or from within your Control Panel, within 30 days after the Transfer Order is placed. If the Authorization Code provided is incorrect, the transfer will not proceed - you will have to verify the code with the current Registrar, and submit the correct code from the approval link or the Control Panel.

  10. Once the mail has been approved by the Registrant Contact and the Domain (Transfer) Secret Key/Authorization Code submitted, the Current Registrar will be notified regarding the transfer.

    The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name.
    If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under
    in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions 

Note
  • Upon initiating a Transfer request, our system would display the Status of the Transfer Order in the Order Details view of the domain name,
    until the Transfer completes or fails.

  • If for any reason you wish to fail a domain name Transfer (excluding .NZ), you may do so from within the Order Details view.

    Additional Information

    Canceling a domain name Transfer

  • Transfer of a domain name (except .UK) will result in a 1 year Renewal of the domain name.

  • Once a domain name (except .NZ) is transferred to from another Registrar, the
    system would automatically enable Theft Protection for it.

    Additional Information

    Domain Theft Protection

  • Transferring a .AU domain name to is free and does not include a 2 year
    Renewal.

  • Once a .DE domain name gets transferred to from another Registrar, the .DE Registry removes/deletes the previous Domain
    (Transfer) Secret Key/Authorization Code.

  • Transferring a .ES domain name to includes a 1 year Renewal.

  • Authorization code associated with a .EU domain name will become invalid immediately after use.

  • In case of a .NL domain name, the Registration term gets extended by 1 year w.r.t. the date of Transfer.

  • Once a domain name having an associated Domain (Transfer) Secret is transferred to from another Registrar, the system
    would set a new Domain (Transfer) Secret for such a domain name. This process is implemented from a security perspective.

Instructions for Resellers

  1. Login to your Reseller Control Panel. See details

  2. In the Menu, point to Products -> Domain Registration and then click Transfer.

  3. Now, enter the domain name you wish to Transfer and the Domain (Transfer) Secret.

    About Domain (Transfer) Secret Key/Authorization Code Requirement 

    Note
    • Domain Name Extensions for which the Authorization Code needs to be compulsorily provided at this stage:

      • .AU

      • .CA

      • .DE

      • .EU

      • .NZ


    • .ES domain names do not require a Domain (Transfer) Secret Key/Authorization Code.

  4. Click the Transfer button.

  5. Enter the Username (Email Address) of the Customer, on whose behalf you wish to Transfer this domain name. If the Customer is new, you
    can Add the Customer, by filling the form given there.

  6. Select the various Contacts (Registrant, Admin, Technical & Billing Contact) for this domain name.
    You may select from the available list of Contacts or Add a New Contact.

    About Contacts 

    Note
    • In case of a .EU domain name, you need to select only the Registrant Contact. See details

    • In case of a .NZ domain name, you need to select only the Registrant Contact, since a .NZ domain name has only a Registrant Contact associated with it.

    • Unused Contacts (except Default Contacts) that were created more than six months ago are archived. Archived Contacts will not appear in the List of Contacts, would not be searchable and will not be available for selection during domain name transfer.

      Additional Information

      Default Contacts

    By default, the Default Contacts and Default Name Servers specified by you will be associated with the domain name. Click the icon to change the Contacts and Name servers -

    • Contacts: Click the Change Contact button. Then, you may select from the available list of Contacts or Add a New Contact by clicking the Add New button.

    • Name Servers: Click the Change NameServers tab and specify the Name Servers.

  7. Next, select the check box to agree to the associated Product Agreement(s).

    Note

    This is a mandatory action.

  8. Proceed with the Payment of the Invoice.

    Additional Information

    Paying for an Invoice

  9. After you have placed the Transfer Order, the Registrant Contact for the domain name will receive an e-mail from
    for the Transfer Authorization process, which needs to be approved within 5 days.

    Domain Transfer Authorization 

    Note
    • If the Registrant Contact does not approve the Transfer within 5 days, it is assumed that the Registrant Contact does not wish for the Transfer to complete and
      the Order is deleted in our system.

    • Upon placing a Transfer request for a .AU domain name, would be emailing the Registrant Contact
      for his approval.

    • To Transfer your .DE domain name to , you need to only provide your Domain Transfer Secret / Authorization Key.
      Once we get confirmation from the Registry that the Domain Transfer Secret / Authorization Key is accurate, the domain name is instantly transferred without the need of receiving additional
      confirmation from the Registrant / Administrative Contact, via email or FAX.

    • Upon placing a Transfer request for your .ES domain name to , the .ES Registry will email the Admin Contact listed in
      the Whois of the domain name. The Admin Contact must click the approval link within 10 days to confirm the Transfer. If the approval link is not clicked
      or the decline link is clicked, the domain name will continue being registered with the current Registrar.

    • Transfer of a .EU domain name does not involve seeking approval by the Registrant Contact through email/FAX. Once a Transfer request is initiated, the .EU Registry
      authenticates the Transfer through the provided Authorization Code and completes the Transfer instantly.

    • Transfer of a .NZ domain name does not involve seeking approval by the Registrant Contact through email/FAX. Once a Transfer request is initiated, the .NZ Registry
      authenticates the Transfer through the provided Unique Domain Authentication ID (UDAI) and completes the Transfer instantly.

      The Transfer of a .NZ domain name will result in generation of a new Unique Domain Authentication ID (UDAI). This process is implemented from a security perspective.

  10. After clicking the approval link in the Transfer Authorization email, the Registrant Contact needs to provide the Domain (Transfer) Secret Key/Authorization Code. Alternatively, the Domain (Transfer) Secret Key/Authorization Code can be submitted by the Customer from within his Customer Control Panel:

    1. Login to the Customer Control Panel, search for the domain name being transferred and proceed to the Order Information view. See details

    2. Provide the Domain (Transfer) Secret Key/Authorization Code and click the Submit button.

    Note

    The Domain (Transfer) Secret Key/Authorization Code can be submitted through the approval link or from within the Customer Control Panel, within 30 days after the Transfer Order is placed.

  11. Once the mail has been approved by the Registrant Contact and the Domain (Transfer) Secret Key/Authorization Code submitted, the Current Registrar will be notified regarding the transfer.

    The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name.
    If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under
    in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions 

Note
  • Upon initiating a Transfer request, our system would display the Status of the Transfer Order in the Order Details view of the domain name,
    until the Transfer completes or fails.

  • If for any reason you wish to fail a domain name Transfer (excluding .NZ), you may do so from within the Order Details view.

    Additional Information

    Canceling a domain name Transfer

  • Transfer of a domain name (except .UK) will result in a 1 year Renewal of the domain name.

  • Transferring a .AU domain name to is free and does not include a 2 year
    Renewal.

  • Once a .DE domain name gets transferred to from another Registrar, the .DE Registry removes/deletes the previous Domain
    (Transfer) Secret Key/Authorization Code.

  • Transferring a .ES domain name to includes a 1 year Renewal.

  • Authorization code associated with a .EU domain name will become invalid immediately after use.

  • In case of a .NL domain name, the Registration term gets extended by 1 year w.r.t. the date of Transfer.

  • Once a domain name (except .NZ) is transferred to from another Registrar, the
    system would automatically enable Theft Protection for it.

    Additional Information

    Domain Theft Protection

  • Once a domain name having an associated Domain (Transfer) Secret is transferred to from another Registrar, the system
    would set a new Domain (Transfer) Secret for such a domain name. This process is implemented from a security perspective.

GST FAQs

Overview

Goods and Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the Central and State Governments of India.


What are the rules for charging GST?

When the seller is based in India and the buyer (receiving business/end-consumer) is:

  • In the same State: CGST + SGST is to be charged.
  • In another State: IGST is to be charged.
  • In the same Union Territory: CGST + UTGST is to be charged.

When the seller is based outside India and the buyer is:

  • In India and has a valid GST ID: No tax is to be charged.
  • In India but does not have a GST ID: IGST is to be charged
  • Outside India: No tax is to be charged.




How does this affect me?

If you are based in India and GST is applicable to you, the invoices generated will be updated to include the following:

  • CGST+SGST / IGST / CGST + UTGST as applicable.
  • GST ID of the Seller and Buyer, if available.
  • Service Account Code (SAC)
  • “Original for Recipient” or “Duplicate for Supplier” as applicable.
  • Place of supply.



How do I add my GST ID?

You can add your GST ID from your Control Panel by clicking the icon at the top right corner of the page and then clicking on Your Account & Security. You can then enter your GST ID in the provided field.







How is tax charged when a seller based outside India enables GST?

  • If the GST ID is added, the tax will be charged as per the buyer's state.

    • SGST + CGST if the buyer and seller are from same state.
    • IGST if the buyer and seller are from different states.
  • If the GST ID is not added, IGST will be charged.


Note

  • The buyer is considered to be Indian if any of the following profile details are Indian:

    • Buyer's Country
    • Buyer's Mobile Number
    • Buyer's Telephone Number
  • The GST ID provided must match the state mentioned in your profile.

  • You can claim input tax credit only if the GST ID is reflecting on the invoice. For GST ID to be included on the invoice, you will need to update the GST ID in your profile before the invoice is raised.

.GDN Unavailability Notice: April 3, 2017

The .GDN Registry has announced the following downtime:

Maintenance Details

Date: Monday, 3rd April 2017

Time: 02:00 PM - 04:00 PM (0200 hrs - 0400 hrs) GMT/UTC

Duration: 2 Hours

During the above maintenance window, you would not be able to Register, Renew, Transfer, Manage .GDN
domain names with .

This outage shall have no impact on the resolution/working of your already registered domain names. Please feel free to
get in touch with our Support Team at , in case of any queries/doubts.

Managing registered email address for scripts

We have enabled a tool that restricts the email IDs which can be used for sending emails through scripts, to prevent spamming. In case you wish to use an email address to send an email using the PHP mail function, please ensure to register it in the cPanel.

How do I register an email ID?

cPanel

Step 1: Login to the cPanel

Step 2: Navigate to the Registered mail IDs page

Click on Registered mail IDs under the Email section.

Step 3: Register the Email ID

Enter the email ID you wish to register and click on Submit.

Plesk 11

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email under the Websites & Domains.

Step 3: Register the Email ID

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

Plesk 12

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email.

Step 3: Register the Email ID

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

How do I remove a registered email ID?

cPanel

Step 1: Login to the cPanel

Step 2: Navigate to the Registered mail IDs page

Click on Registered mail IDs under the Email section.

Step 3: Remove the registered email ID

Click on Remove next to the email ID you wish to remove.

Plesk 11

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email under the Websites & Domains.

Step 3: Remove the registered Email ID
  • Click on View All to list the registered email IDs.


  • Select the email ID you wish to remove and click on Remove.


  • Click on Yes to confirm the action.

Plesk 12

Step 1: Login to the Plesk Panel

Step 2: Navigate to the Whitelist Email page

Click on Whitelist Email.

Step 3: Remove the registered Email ID
  • Click on View All to list the registered email IDs.


  • Select the email ID you wish to remove and click on Remove.


  • Click on Yes to confirm the action.

Note

The changes to the registered email IDs can take up 30 minutes to reflect.

Check Availability - 3rd level .NAME

Description

Checks the availability of the specified 3rd level .NAME domain name(s).

Parameters

Name Data Type Required / Optional Description
auth-userid Integer Required Authentication Parameter
api-key String Required Authentication Parameter
domain-name Array of Strings Required Domain name(s) that you need to check the availability for
tlds String Required Pass *.name for 3rd level .NAME domains

HTTP Method

GET

Example Test URL Request


https://domaincheck.httpapi.com/api/domains/thirdlevelname/available.json?auth-userid=0&api-key=key&domain-name=domain.one&domain-name=domain.two&tlds=*.name

Response

Returns a hash map containing domain name availability status for the requested TLDs:

  • Domain Availability Status (status)

    • available - domain name available for registration

    • regthroughus - domain name currently registered through the Registrar whose connection is being used to check the availability of the domain name

    • regthroughothers - domain name currently registered through a Registrar other than the one whose connection is being used to check the availability of the domain name. If you wish to manage such a domain name through your Reseller / Registrar Account, you may pass a Domain Transfer API call. See details

    • unknown - returned, if for some reason, the Registry connections are not available. You should ideally re-check the domain name availability after some time.